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The Urgent Care Association of America (UCAOA) supports the mission of the approximately 15,000 urgent care centers in the United States.
Mission Statement The UCAOA exists to encourage and facilitate the development and the success of urgent care centers and the urgent care industry and provides a forum for networking, continuing medical education (CME), and standardization and improvement of the industry.
Urgent Care Accreditation The Urgent Care Association of America offers an on-site inspected accreditation process to allow centers to demonstrate a commitment to quality standards in urgent care. The process features an inspection by surveyors with many years of experience of inspecting healthcare institutions. The director of the accreditation process is Jack Shershow, MD. Dr. Shershow's previous appointments include, serving on the teaching faculty for Massachusetts General Hospital, Founder and President of one of the largest private medical groups in Massachusetts, Medical Director of two major hospitals (including Kings County Hospital Center, one of the largest hospitals in the USA), Associate Dean and Associate Provost of Downstate Medical Center (New York State's largest medical school). He served as a Surveyor and Senior Teaching Faculty for JCAHO for fifteen years; and he has participated in JCAHO survey preparation of over 100 hospitals. Dr. John "Jack" Shershow is also the owner of Gillette Urgent Care in Gillette, Wyoming.
National Urgent Care Conference The next UCAOA annual national convention will be held on April 29 - May 2, 2008 in New Orleans, LA. With over 500 attendees in 2007, the annual UCAOA National Conference is the largest gathering of urgent care professionals. The urgent care conference features talks and workshops for clinical staff (physicians, physician assistants, nurse practitioners, etc.) and for administrative staff. The last National Urgent Care Conference was held in Daytona, Florida on May 8-12, 2007. Four full-day pre-conferences covered 1) urgent care procedures, 2) adding occupational medicine to an urgent care center, 3) billing and coding in urgent care centers, and 4) how to start and urgent care center. Conference attendees had access to the booths of 80 sponsoring vendors. Vendors at UCAOA urgent care conferences have included the American Medical Association, Glaxo-Smith-Kline, Pfizer, Practice Velocity, Xpress Charts, T-System, Codonix, Stix, DSI Pharmaceuticals and many others.
Other Conferences and Educational Activities UCAOA performs joint educational activities in conjunction with the National Association of Occupational Health Professionals. UCAOA has worked with the National Headache Foundation to investigate better methods for serving patients suffering with headaches. In 2006, this collaboration led to landmark surveys of headache sufferers and urgent care physicians. The surveys found that headache suffers find the urgent care center to be a more efficient and effective method for the treatment of migraine headaches. In response to a request for more urgent care educational opportunities, the Urgent Care Association of America provides an annual urgent care fall mini-conference. The 2007 fall conference (held in Chicago, IL) attracted 220 attendees to its three tracks: 1) How to Start an Urgent Care Center 2) Advanced Coding for Urgent Care and 3) Marketing in Urgent Care. The 2008 fall conference will be held in Memphis, TN.
Urgent Care Fellowship Training In 2006, the first ever fellowship in Urgent Care Medicine opened as a result of collaboration between the Department of Family Medicine University Hospitals of Cleveland / Case School of Medicine, the Urgent Care Association of America, and University Primary and Specialty Care Practices, Inc. in Cleveland, OH. The Urgent Care Association of America partially funded this training program with a grant of $30,000. This first fellowship of its kind represented a specialized approach to providing the additional training necessary to serve in the fast-growing specialty of Urgent Care Medicine. A second fellowship sponsored by UCAOA has been developed at the University of Illinois. The Association’s Academic Committee has taken great pains to identify core competencies unique to and/or essential to the practice of Urgent Care. Enrollment is open to graduates of accredited family practice or med/peds programs. More information can be obtained at UCAOA Fellowship Information.
The Journal of Urgent Care Medicine In October, 2006, the first issue of the Journal of Urgent Care Medicine (JUCM) was published as the official publication of the Urgent Care Association of America. Lee Resnick, MD, serves as the first Editor-in-Chief of the Journal of Urgent Care Medicine. He is board certified in family medicine. Dr. Resnick serves as Medical Director of four urgent care centers in the University Hospitals Health System in Cleveland, OH and is the Director of the first Urgent Care Fellowship program in the country, as reviewed above. The Journal is published in conjunction with Braveheart Publishing--led by Peter Murphy and Stuart Williams, who have experience as former publishers of such market-leading journals as JAMA, Medical Economics, American Medical News, and Patient Care. This monthly publication has regular columns on medical coding, legal aspects of urgent care, occupational medicine. It also contains UCAOA updates and reviews of the literature related to urgent care medicine. Physicians may sign up for free subscription to the Journal of Urgent Care Medicine at www.jucm.com.
Sites of Some Members and Supporters of the Urgent Care Association of America
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